RETAIL QUALITY CONTROLLER - 21042017-009

Intitulé du Poste

RETAIL QUALITY CONTROLLER

Salaire

Competitive

Type de contrat

CDI

Localisation

Kinshasa

Contexte

SODEICO, a company specialized in recruitment and outsourcing qualified personnel is recruiting a qualified Retail Quality Controller. He must be dynamic, pro-active and ambitious.

Poste et missions

He/She will be in charge of :

Regulars' visits to Stores in the area assigned to him.
Report on findings by fulfilling the check list report and propose actions to be taken when necessary.
Follow up on visit report to make sure recommended actions are implemented.
Propose update of policies and procedures when change is required.
Provide the RVMs with a weekly report and actions to be taken.
Follow up on a monthly basis of planning management.
Checks if data sent online (Survey Monkey) matches the visit report.
Feedback meeting with supervisor, RVM and franchises.
Joint visit or meeting with account executive to revise the shop management report.
 Evaluate supervisors' performances by fulfilling the file with them.
Provide to Retail Store Quality Control Manager a daily, weekly and monthly report of all his (her) activities.
Establish a working relationship with all internal and external customers.
Ensure compliance to policy and procedure by advising and training
Keep the company informed of changes in Quality Control
Liaise and ensure compliance with the company Group

Profil et compétences requises

Decision and problem solving/analysis skills.
Critical and forward thinking.
Flexibility and willing to work long hours.
Confident, self-motivated and creative.
Should be able to write and speak English & French.
Ability to meet deadline.
Multi-task person.

QUALIFICATIONS AND EXPERIENCE REQUIRED

           - Diploma / Degree – University.
             - Knowledge in computer software (strong in Excel, Ms Word, PowerPoint, Internet and accounting systems).
            - Have experience in Customer Care, Sales & Quality Control, Internal controls, business processes and auditing principles.
.
LANGUAGES
-Speak and write fluently French and English;
COMPUTERS
-Excellent command of computer skills (Word, Excel and Internet).

Votre Dossier

We invite you to post your resume and cover letter in English (mention the job title in the subject of your request): “ Retail Quality Controller » on our website www.sodeico.org (fill the form and join your CV in Word because any other format will not be accepted) before 02 May 2017.
- Applicants unemployed are asked to bring a card job seeker issued by the ONEM.
- Only successful candidates will be contacted. 
-The female candidates are strongly encouraged.